Year : 0 Volume : 0 Issue :

CAREER MANAGEMENT IN HOSPITALITY: THE CASE OF FOUR AND FIVE STAR HOTELS IN ISTANBUL

Abstract

In order to provide survive in increasing competitive environment, managing human resources effectively is one of the most important factors for organizational success. The fact that human is the most important factor affecting organizational productivity, increases the importance of career management, career commitment and career satisfaction. In the meantime, defining the relationship between these concepts will also help design more effective organizational policies. The scarcity of both national and international studies that explain the relationship between career management, career commitment and career satisfaction in hospitality industry, is one of the main reasons for this research. Therefore main objective of the study is to investigate the link between career management, career satisfaction and career commitment via a survey applied to 4- and 5-star hotels located in Istanbul-Taksim district. In the study, quantitative methods were used in data collection and analysis. Data were collected from four and five stars hotels in Istanbul-Taksim. 70 questionnaires were administered during November, 2014. The collected data were analyzed using SPSS 20 software. Firstly, descriptive statistics on different attributes are supplied and then Pearson correlation was utilized to measure the relationship between career management, career satisfaction and career commitment. The results indicate that there is significant positive relationship between career managements, career commitment and career satisfaction. The article concludes with implications for theory development and suggestions for human resources management in the hospitality and tourism domain.

Keywords

Human-resources   Hospitality-industry   Career-management   Career-commitment   Career-satisfaction  

Corresponding Author